| July 14, 1999 |
| a technical newsletter from QuarkTech(tm) |
Extracted from Quark(tm) Technical Support e-mail service providing technical information about QuarkXPress(tm) 4.04, QuarkXPress
Passport(tm) 4.04, QuarkImmedia(tm) 1.5, QuarkXTensions(tm), and other Quark products.
If you wish to receive TechNews via email, see the end of this page for more information.
For more Tech Support for Quark products, contact: http://www.quark.com/tech/
In this issue:
1. QXPM4: Problem with Type Reunion 2.x and QuarkXPress
4.0x
2. QXP 4: New Import Filters on Quark Web Site
3. Quark Customer Service
4. QXPM : Tips'n'Tricks: Get Picture Modifications
--Roger Spendlove
A problem has been discovered between QuarkXPress 4.0x and Adobe Type Reunion
2.5. Fonts listed in QuarkXPress pop-up menus (e.g., in the Measurements
palette, or the Replace Fonts dialog box from the Usage dialog, etc.) cannot be
grouped into families by ATR 2.5. Only font pop-up menus are affected -- the
normal Fonts submenu of the Style menu allows Type Reunion grouping.
In the regular font menu listing, QuarkXPress calls for fonts with the standard
font name method. However within pop-up menus, QuarkXPress 4.0x calls for fonts
by their ID number, rather than by name. This was done to circumvent a problem
in Type Reunion 2.0. When Adobe upgraded Type Reunion to version 2.0.3, they
fixed the problem QuarkXPress was circumventing. Later, in the update to version
2.5, Adobe also changed ATR to recognize only font menus. Since Quark 4.0x uses
font ID numbers rather than font names in its pop-up menus, ATR ignores them.
This problem has been reported to Quark's R&D department, and they are
working on a fix.
Adobe is also aware of this issue, and has posted a Technical Solutions document
about it at <http://www.adobe.com/supportservice/custsupport/SOLUTIONS/1ac42.htm>
An Adobe technician has told us that Adobe is also working on a fix.
* PDF Filter 1.3 Beta
This beta QuarkXTensions software allows you to import pages of PDF
files into QuarkXPress documents, and to export QuarkXPress documents in
Portable Document Format (PDF).
PDF Filter 1.3 Beta 1 is an update to PDF Filter 1.1. It contains interface
enhancements, as well as a fix for the conflict between PDF Filter and Quark
CMS QuarkXTensions software.
This filter is a beta version. Please report any problems to XPressBetaTech@quark.com
MS-Word 8 Filter (final release version)
The Microsoft Word 8.0 import and export filter for QuarkXPress 4.0
works for documents imported from (or exported to) the release of Microsoft
Word 8.0, which is called Word97 on the Windows platform and Word98 on the
Mac OS.
Please refer to the ReadMe for an Important Issue with this beta version of
the filter.
*MS-Word 6-7 Filter (new version 1.04)
The Microsoft Word 6-7 import and export filter for QuarkXPress 4.0 allows
documents to be imported from (or exported to) Microsoft Word 6.0 through
7.0 (Word95 on Windows).
--Shawn Hendricks
Quark Customer Service is here to serve you Monday thru Friday, 7:00 a.m. to
6:00 p.m. (Mountain Time). If you have questions about products, pricing,
policies, and any services or specials that we may be offering, please feel free
to call us any time.
Quark Customer Service can be reached at (800) 676-4575 during normal business
hours. If you call outside business hours, you may leave a message in our
voicemail system. We are normally able to respond to voice messages before the
end of the next working day. You can fax us at (307)772-7123,and you can email
us at cservice@quark.com. We are proud
of the fact that we respond to all emails we receive within two working days.
Our goal is to provide "Worldclass Customer Service" to our customers.
If ever we can be of assistance, please do not hesitate to contact us. We
look forward to being able to serve you.
--Mike Ditto
In the Get Picture dialog box, certain command key combinations, if held when
clicking Open, change the nature of the imported picture. Mac OS keys are given
in (parentheses), Windows keys are given in [brackets].
(Shift)[Shift] - causes the screen preview of imported TIFFs to be
generated at 36 dpi rather than the standard 72 dpi. This allows the document to
be somewhat smaller. The high-resolution data in the original TIFF file is left
unchanged, and that is what's used when outputting to a PostScript printer.
(Command)[Ctrl] - when applied to high-resolution color bitmaps (TIFFs,
etc), imports them as grayscale instead of color. This can cause a significant
reduction in filesize, memory needed to handle the page, rendering time and
printing time.
(Command)[Ctrl] - when applied to high-resolution grayscale bitmaps (TIFFs,
etc), imports as black & white, using 50% luminance as the threshold. Again,
this can cause a reduction in filesize, memory and printing time.
(Command)[Ctrl] (*This keyboard shortcut tip has
been updated from a Quark bulletin published 7-26-99)
- when applied to EPS images, causes spot colors in the
EPS not to be appended to the QuarkXPress color list. If the colors are not
defined in the QuarkXPress colors palette -- and defined there as spot colors --
they will be rendered in their CMYK equivalents when printing color separations.
The benefit of importing an EPS with the (Command)[Ctrl] key held down is for
when you do not want any spot colors in your printing job; this modifier forces
the colors in the EPS to be rendered in as process separations.
CONTACTING QUARK TECHNICAL SUPPORT, U.S.A.
QuarkXPress(tm) support:
Mac OS support: Windows
support:
(303) 894-8899 (303)
894-8899
fax (303) 894-3398 fax (303) 894-3398
mactech@quark.com wintech@quark.com
QuarkImmedia(tm) support
(303) 894-8899
qimmediasupport@quark.com
AppleScripting Support: ScriptSupport@quark.com
World Wide Web:
File
Transfer Protocol:
http://www.quark.com ftp://ftp.quark.com
Quark Customer Service, USA:
(800) 788-7835, or (800) 676-4575, or (307) 772-7100
------------------------------------------------------------
CONTACTING QUARK IN EUROPE
World Wide Web:
http://www.quark.nl - Quark Benelux
http://www.quark.fr - Quark France
http://www.quark.de - Quark Germany
http://www.quark.dk - Quark Scandinavia
http://www.quark.co.uk - Quark UK
http://www.quark.co.jp - Japan
File Transfer Protocol:
ftp://ftp.quark.de (for Europe)
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